Wednesday, December 12, 2012

Holiday Schedule:

As a courtesy, the following is the schedule for the upcoming holiday season:

8 am - 12 pm

Tuesday & Wednesday
12/25/2012 - 12/26/2012

8 am - 12 pm


Be sure to get your binding needs met in time for the festivities! 

Thank you,
The Team of DWP

Tuesday, November 20, 2012

Thanksgiving Schedule!

Hello there!

Image courtesy of:
via a Google search.

DWP Carpet Binding will be closed on Thursday & Friday, November 22nd & 23rd, 2012. 

We're heading out to PA where we'll meet the newest addition to our family, Kaiden!
Thanksgiving is always a great time to remember what you are thankful for; this year I am happy to have a very healthy & adorable new nephew.

I'm also happy I get to personally deliver a custom carpet I made for him.
Custom Carpet for Kaiden (unfinished).

DWP Carpet Binding is thankful for all of our customers who allow us to stay in business!

We would like to wish everybody a very Happy Thanksgiving!
Stay safe while indulging with family & friends!

We'll resume our regular business hours on 
Monday, November 26th, 2012.

Thursday, November 8, 2012

Change It Up!

A couple of weeks ago a woman came in with remnants left over from an install. She had put carpet down on her stairway and wanted a couple of area rugs made up. One for her office and one for her front entrance. She was concerned, however, that the front entrance and the stairway having matching carpet would be too much aesthetically. She pointed out that her hand-rail was white and black and wondered if she should put a black serging yarn on the area in front of her door. I told her we could do whatever she wanted. She wasn't sure if the black serging would stick out too much, since the carpet was light grey with a beige pattern. After more thought, she decided to go with black serging to link the colors of the hand-rail and carpet together. It came out just fine!

With that being said, here are a couple of pictures to show you how choosing an accent color for binding or serging can really make your rug stand-out. If you're using the same carpet in multiple areas having a different color on each piece can give you just enough of a change to aid in bringing all the colors of your walls, curtains or accessories together.

As you can see in the pictures, I had six pieces of the same carpet. I had to choose if I wanted to match the field color, which is a rusty beige or match the black squares in the pattern. I opted to use both. You can see a major difference; with a subtle matching color, the binding makes everything flat. However, using a black accent color makes the pattern pop and frames the carpet, giving it a little more pizzazz! 

Having options can be a positive thing (or in some cases a curse, if you're not good at making decisions). So, in the future if you have multiple areas in your home that need carpeting, don't forget to consider changing the color of your finished edges! It's a safe way to have differing looks room-to-room without having to pick out multiple carpets. 

As always
DWP Carpet Binding would like to say 
"Thank You!"
to all of our customers. 

Tuesday, October 30, 2012

Open As Usual!

The Team of DWP Carpet Binding hopes that everyone remains safe after Hurricane Sandy hit! In our town, we just experienced high winds and some rain. We are lucky in that we didn't lose power at all. 
Even here, in South Windsor, everything seems to be up and running.

With that being said, we are open for business. 
Operating under normal business hours:
 8 am - 4 pm

Feel free to stop in with your binding, or give us a call:

Stay safe everyone!

Friday, September 28, 2012

"So, where is the seam?"

Today we had an electrician come in looking to have a 6 ft. 4 in. by 7 ft. & a couple of small mats made. The piece he had was a long runner that was only 4 ft. 5 in. width. We spent a brief time with him getting his dimensions and asking which direction he wanted the lines running when we fabricate the pieces. Gave him his price quote and got to work. 

 He was hoping to have the pieces done so that he could get them in place and start on other projects for the weekend. After about an hour-and-a-half, we finished the project! Two small mats & an area rug, finished with 1.25 inch polyester binding.

We were quite pleased with the results. As much as I would like to brag and boast about my carpet seaming skills, I have to say it was a tremendous carpet to seam with. The pattern made it simple to hide and the texture of the loop and cut-pile added dimension, which also helped conceal the seam. 

When he picked it up, I said "This was an AWESOME carpet to seam. I kept thinking, Boy, I'm good. But realize it's really just the carpet!"

As usual, we kept the pieces unwrapped to make sure he was happy with the final result and he says with a smile, "So... where is the seam?"  Which, quite frankly, I was elated to hear! 

I pointed out where the seam actually was. He nodded in approval. Then I packaged the pieces up and sent him on his merry way. 

This is just one example of how easy it is to make oneself feel proud. In this case, I was proud of the work I had done; although I can not take full credit, since both Dan and myself worked on the project. Dan did an excellent job at making sure the pattern fell where it should and did a great job cutting everything with a crisp edge. The crisp edges make seaming so much easier!  

It is business deals, such as this one here, that really end a work week right!
I will be leaving with an uplifted feeling, ready to take on the world!
(And by "take on the world" I really mean go home and do laundry and dishes... but this time it'll be with a smile!)

Picture of two pieces of carpet seamed together.
Challenge, if you can point out where the seam is, DWP Carpet Binding give you a FREE 3 ft. x 5 ft area rug!

View of finished seam from afar.

Thank you to everyone who stopped in to see us this week, for your binding needs!

Enjoy the weekend!
-The Team of DWP Carpet Binding

Friday, September 21, 2012

End of the Week

This past week we have had a number of jobs to keep our machines running, and our brains on high alert... which is only followed by Friday afternoon wear-out. It's okay though, we're happy to have the work on-hand; otherwise we have to deal with the very boring and monotonous twiddling-of-the-thumbs.

I have to say that we have had so many carpets in for serging this past week! Just today alone I worked on half-a-dozen jobs by noon. Serging is a great application. There is just something crisp and elegant to it. Serging can really improve the look of a carpet. For instance, we had a gentleman bring in a carpet remnant that was given to him and his wife. He admitted that the only reason they kept it was because he "knew it was a nice rug". At first glance, I gave the carpet a bit of the stink-eye. I was thinking, he thought this was nice?! Turns out, it was very nice! The carpet construction was super durable. Nothing was going to tear that apart. The weave gave the illusion of an awesome swirl-like texture, in which the colors blended flawlessly; gray, white and beige. This is precisely why I first gave the "niceness" factor a second guess. At first I thought it was just a dirty old carpet. Once white, now dirty. I was wrong.  After it was finished being serged, it really was a beautiful carpet. I'm sure the gentleman and his wife are going to really love it, when it gets into their new home.

DWP Carpet also did a wide-border/sisal binding job. That came out really spectacular. Dan has become very good at popping those extensive projects out. There are quite a few steps that are taken to get a crisp, unwrinkled, blind-stitch look on the wide-border/sisal binding jobs. I regret not taking a picture of the final product to show. Obviously, this is something I will remember to do next time.

[Cue rapper-esque voice] : Carpet base was also in the house!
I think we bound a total of  1,500 - 2, 000 linear feet of carpet base, collectively. It's super, because it shows that our commercial customers are keeping steady in the horrible economic conditions.

Well, it was a beautiful week, with a weekend forecast to have gorgeous weather!
With that being said, Dan is going to head north to hit up a new flea market.
You can catch Dan with the DWP Carpet Binding trailer full of carpet here.

We caught word that it's a HUGE flea market that has just about everything you can imagine available for sale! So, if you're in the mood for a day-trip travel to Grafton Flea Market and buy a top-quality carpet you WON'T find anywhere else with the price tags we put on them!

As always:
 Thank You to all of our customers!
Happy Friday, everyone!

Friday, September 14, 2012

Check It Out Rhode Islanders!

To all the "flea market junkies" out there:

Dan will be at "The Big Flea" Superstore this Sunday!

Find him here:

DWP will have a great selection of hallway runners, stair treads, door mats and area rugs as an outdoor vendor!

Friday, September 7, 2012


DWP Carpet Binding had a recent rush of people looking to "downsize" their carpets. In some cases, the customer was downsizing in home space, therefore needed to re-size their carpets. In other cases, they found a great deal on a carpet too large, bought it and sought out DWP to get it to the right size.

This is not at all unusual. After the big bail-out that happened a few years back and mortgage loans faulting left and right, many people came in with carpet that was once wall-to-wall, to make multiple area rugs out of them for their new homes.

These are examples of practical situations where using a carpet binding service is helpful. There's no need to buy a new rug, wasting a perfectly fine piece that is in good condition. Plus, it's earth-friendly, right?

In other news:
We had our first Jerry Garcia brand carpet in!
I never knew this existed in all honesty. DWP received the rug in because the customer wanted to take four inches off of each side (reducing the length by a total of eight inches). Why is this exciting for me? Well, quite frankly for one reason only - Dan has a collection of Jerry Garcia ties. He jokes that he'll only buy them when they're on sale, but considering the amount he has hanging in his closet, I presume it's his favorite brand. I can see why too. There's always a funky design that adds flare to any outfit when paired with a JG tie. In looking at the unique area rug we received in, I can say the same about the line of carpets! It was a busy patterned carpet with great use of earth tones. Yet, the design was so abstract and unique your eyes will have you believe that you're in a tie-dye wonder (though it's not tie-dye at all, I use that term for the visual image one would picture).

In the market for a new carpet?
Are you a flea-market junkie?
You can catch Dan at The Elephant's Trunk!
( New Milford, CT )
this Sunday, September 9th, 2012.

DWP Carpet Binding is preparing to get a new trailer full of carpets in the very near future. Therefore we're trying to deplete the stock we have in house to make room for the new arrivals!
Last week Dan was in Wallingford at the Redwood Country Flea Market and sold quite a few pieces. He is blowing them out at bottom line prices, so, you don't want to miss him this weekend in New Milford! He'll have small mats, runners and area rugs available, of various sizes, textures and colors! Grab them at discount prices while the big sale is still on! 

I'd also like to say 
Thank You 
to all of our customers! 

Happy Weekend, everybody!

Friday, August 31, 2012

Where's Waldo this Weekend?!

You can catch Dan at the 
Redwood Country Flea Market
all weekend, starting today!

I heard he was selling 4 ft. by 6 ft. for $10!


Have a great Labor Day weekend, everybody!

Tuesday, August 28, 2012

For Sale!

Below are just a few pictures of some custom bordered pieces for sale. 

3 ft. by 5 ft. burgundy & greenish beige:

28 inches by 4 ft. ; rainbow border with blue insert, mitered corners:
$ 150.00

28 inches by 6 ft.; textured bordered carpet, beige, orange & gray:
Find it on sale at our etsy store:

22 inch  tan circle with yellow lace!
(This is a hand made piece, lace is glued by hand.)

Close up shot of lace trim.
This is a "Ruffled Runners" product by Bobbie Padegimas, Vice President.

Thursday, August 23, 2012

A Carpet Repair:

What you see in that video there is an older carpet that was brought in for serging. The wool piece had a nice border on it, with beautiful mitered corners. The problem was that the original seam job was so old that the glue was dry rotted! The carpet came apart with little to no effort.  There was no doubt that the carpet would need some extra attention, yet, we had to wait for approval from the customer.

The corners were no longer laying flat. They were completely detached from the seam tape.

One area of original seam.

This image shows how the glue has dry rotted; no longer attached to the back of the carpet.

This was about 4 inches wide.
You can see that the center piece & border were no longer attached.

The original seam had 2.5 inch scrim tape.
DWP Carpet Binding opted for 6 inch scrim tape to repair the seam.

Final Product.
All seamed areas were repaired & the 4 sides were serged with a matching navy yarn!

Those older pieces that still look good on the front facing do not need to be thrown away or replaced!
Sometimes, they just need a little extra TLC to revamp their longevity!

Thank you to all of our customers!
Keep bringing in the challenging pieces; 
they allow for us to learn new techniques everyday!

Tuesday, August 7, 2012

What We Have Learned:

   Well, folks, it's been a long time since I've posted a legit blog. A lot has happened over the past few weeks. The ups and downs of business are always so thrilling. One day you're sitting at your desk twiddling your thumbs trying to conjure up something to do; the next day you're so busy with work you can barely manage to answer the phone calls coming in!

  Over the past few weeks we've had jobs for serging, binding, fringing, a handful of  carpet base jobs and a few custom shapes to work on. Over the course of the past two months we have also come across a few obstacles which turned into major learning lessons.

Let's start with the positives:
One day DWP Carpet Binding received a phone call from a very polite woman. Her name was Elsa. She was inquiring about carpet serging for a small wool area rug. I told her,  "That's no problem, we can certainly do that for you." Turns out she was from California. Upon learning that I asked,  "Don't you have any binding shops closer proximity to you?" She responded, "Not any that are reputable. You guys did work for a friend of mine, so I know I can trust you."


She shipped us her carpet and we completed the carpet with a matching serging yarn. The piece had been cut at the smaller ends, so we applied latex to them so they wouldn't pull away (as woven carpets often do) over time.

This is what we shipped back to Elsa.
Antique Wool Carpet, In for Serging.
I explained to her that with very pliable carpets, the tension of the serging thread & yarn can cause a rippling effect around the edges. When this sort of thing becomes an obstacle, what DWP Carpet Binding does is loosens the tension as much as possible on both the yarn and thread. In doing so, we diminish the rippling, however, by technical standards, it does not get the exact result that should happen with serging. Elsa was ok with this. She just wanted her carpet to be usable with a finished edge.

Upon completing the serging job, we e-mailed her a picture of the final piece, to ensure she was happy with it (so we didn't have to ship it back to California needlessly). She was and off it went!

With her shipment into us, she also included very beautiful cards. Here's what they look like!

In e-mailing back & forth, Elsa also stated she would be shipping bigger rugs to us in the near future to work on... A success story for DWP Carpet Binding!

Now, let's get into the lessons learned:
   About a month or so (give or take a week or two), DWP Carpet Binding did a wide-border/sisal binding job for a customer. Ultimately, the buyer of the carpet was unhappy with the final result. This is a rare occasion for us, so it's a bit disheartening to hear that sort of news. What the buyer was unhappy with was inside corners (inside corners are perpendicular angles in custom shaped pieces). These angles need to be relief cut and put back together after fabrication is complete. The carpet was a sisal carpet. All woven carpets and sisal carpets come with "Installer's Instructions". These instructions list how to properly cut, fabricate and install specialty carpets.  Despite following these instructions exactly as listed, the final result was less than desirable for the buyer. She wanted a replacement carpet, which is certainly her prerogative.
Ultimately, what we learned is to make sure that when there are needs for relief cuts, make sure the buyer is aware of this. Make sure they understand that relief cuts are similar to seams and are not represented as being invisible. There is a standard procedure by many binding shops where inside corners are concerned. Dan had made a few phone calls to other binding shops & carpet manufacturers just to verify this much.

  Ultimately, we now have a waiver form if inside corners are involved in a certain project. The customer may opt to authorize a relief cut for that one job, or for all jobs in the future. It's their choice as to what to sign off on.  This was lesson number one for us: Protect yourself from taking the fall.

Lesson number two was to learn and practice alternative ways to handle inside corners on high-end pieces. Most of the time, inside corners present no problem at all. However, we learned in this case that some buyers expect the unexpected (a flawless custom carpet with no relief cuts). Therefore, Dan has sought out other potential ways to do sisal carpet with the wide-border/sisal binding.

Lesson number three: communication is key. With this job, there were four parties involved, the buyer, the contractor, the carpet installers and the fabricators (that's us). Who knows what was promised to the buyer, or what was communicated as the common practice for inside corners between the installer and contractor. When there is a problem, like the rejection of the job, who is to blame? It all depends on who promised what. Without a contract (which we didn't have for the job) all you have is "he said, she said" hearsay, which anybody past their teenage years should know not to rely on for validity.

Despite the fact that the buyer was unhappy, Dan will say there is a positive out of it. Which would be the lessons we learned. Out of eight years+ in the business, this is only the third job in which the customer wasn't satisfied with the final result, initially. Yet, this was the very FIRST job where a common solution could not be found immediately (again, there are too many parties involved and not enough communication).

Some readers may be thinking, Why on Earth would she be disclosing this information?!

Here's why:
  DWP Carpet Binding was recently accredited by the Better Business Bureau . Dan always says, "My reputation is important to me." Which, I share that same sentiment. It is important for the both of us to practice good business. Part of being accredited by the BBB is to have truthful & transparent business practices. So, I share the story of our work not being accepted, because it is truthful. Although DWP Carpet Binding gives 110% (George Carlin in rolling in his grave right now), sometimes 110% isn't enough. Even in efforts that went above and beyond trying to find a solution, we fell short of the buyer's expectation.

We believe that our effort and customer service exceeds most others'. Everyday we receive compliments for our work and our service. Within an eight year time frame, if one person was dissatisfied, we'll still be happy with our track record.

What's that saying again?
"You can't win them all."

Of course you can't. However, (call me arrogant if you'd wish) I believe that  DWP Carpet Binding is still a winning team!

With that being said, I'd like to say:

To all of customers,
Thank You for your business. 
It is all of our customers who have been the major factor in molding and growing how DWP opts to do business. 
DWP Carpet Binding continues to strive in providing quality carpet binding services.  

Have an awesome week, everybody!

Wednesday, July 18, 2012

Happy Birthday to Dan!!!

Today is DWP Carpet Binding's President's birthday: 

Happy Birthday, Dan! 
With many more to come!

Friday, June 29, 2012

"Are You Happy?" - DWP's staff

Typically, when we have customers walk in for "service-while-you-wait", we make sure they are happy with the finished product. We ask them, "Are you happy with this?" To give them the opportunity to speak up, if in fact they didn't like what they saw. The usual response is, "Oh yes. That looks great." Which obviously would make us equally as happy with the final product.

This is just one example of the level of service we have here at DWP Carpet Binding. From there, it expands into explaining how we differentiate ourselves by quality of product and why the products we use are better. One-and-a-quarter inch polyester binding is used because it gets a better grab on the backing of the carpet and offers a crisper, neater look. Nylon thread, because even if you were He-man you wouldn't be able to rip it apart. Checking the sides for skipped stitching and making sure the binding is properly fastened to the carpet. All of these are factors that help us provide not only a quality service, but a quality product as well. Some folks are interested in learning about all of this. Some are not. For those who do show interest, we continue the discussion further; providing more answers to their questions of interest.

In other news:
Something horrible happened. A few months back I was asked by a good friend to make a custom piece for his daughter. Of course I was thrilled to do so. I enjoy being able to use my creative mind to make something special, for someone who is special. I underestimated the amount of time it would take me to finish the job, but was perfectly happy with the final outcome.
Custom Carpet for Mackenzie!

Que new puppy into the equation-
Custom Carpet chewed up by rambunctious puppy. [Sad face]
One day I visit my friend's house and he points to the carpet, which was now missing a few pieces. He had taken on a new puppy and the puppy went to town on my masterpiece. My friend was heart broken. At first glance I though "simple fix" then opted that I would fix it free of charge. Once again, I underestimated the job that entailed the repair. Although, I did come up with a solution. 4.5 hours of labor led me to the new custom piece.
Repaired Custom Carpet!f
Though it's nothing like the original, it still have the life and value of a dad who truly loves his daughter. Since I didn't have any of the original pieces left to make the repair, I chose a beautiful baby blue carpet to fill in the gaps, also adding in a lilac looped carpet, so that the once 3-toned carpet (four if you count the field carpet) is now a "well-balanced" 5-tone piece.

Below is a picture showing what was actually worked on.
Before & After
I had to add in more design to the original in order to get the new colors to fit in just right. I think it came out pretty good for a repair! I'm hoping the little one, Mackenzie, still loves it, as I know it means the world to my friend who ordered it.

Happy weekend, everybody! 
Enjoy the beautiful weather!
-The Team of DWP

Tuesday, June 12, 2012

Some People Run Miles, DWP Stitches Them!

DWP Carpet Binding has been fortunate these past couple of weeks to have had great jobs in house! There were two jobs in particular that were huge. The linear footage involved in one job was over a mile! The other big job was equivalent to a quarter mile in linear footage.

These were great binding jobs to have in house, because they kept us busy for a two week period. The time frame is mostly due to the jobs coming in segments, but DWP was so happy to have the jobs come to us!

We also received a call from a New Jersey store asking about job-site work in Syracuse, NY (the job's linear footage is over 2.25 miles). Of course they're merely calling for a job quote as they are bidding on the job as we speak, so it may or may not come into fruition. Whether or not we get the job, we were happy to receive the phone call. The truth is that we have done job-site work in the past, but it was always within Connecticut.  Having the ability to do job-site work out of state shows one facet of how seriously we take our binding business. As a two-man team you would think that we would decline to make a quote. However, our resources and our business connections that Dan has built over the years, really puts an Ace up our sleeves. The truth is, that many people like and respect Dan. Having the ability to call different people as resources only shows how far we are willing to go to provide solutions to problems. Dan keeps one phrase in mind, "We don't say no to anything!"

Aside from the big jobs and potential big jobs, we have had a lot of serging work, binding work for area rugs and carpet base jobs as well. In the past two weeks we have pumped out a ton of work. Yesterday, was the last day where we finally caught up with everything and are prepared for the next segment of work to come into our hands. DWP Carpet Binding would like to thank our customers for their loyalty. If not for your trust in us, we would not have had such great business opportunities!

Now, I'd like to give a little 4-1-1 for the readers:
In previous blogs I've talked about having to use latex on certain types of carpets. The prime example would be woven rugs. When you cut into a woven rug, typically it will unravel until you have sew on the secure binding option of choice (poly binding, serging, fringe, etc.). Some people may frown at the extra cost to latex a piece of carpet prior to cutting, however it is the best preventative maintenance for your carpet (and in most cases absolutely necessary). Below are pictures we recently received from a piece that was cut, bound & fringed without being latexed prior to cutting. Although the carpet held up after being cut, the fabrication work was too much strain on the carpet, ultimately causing for the carpet to pull away.

Top facing: Carpet began to "pull apart"/unravel right beyond stitching of fringe.

Back facing, same carpet.
As the carpet is woven it is done so in rows. You can see in the pictures that there are distinct rows that are being pulled away from the rest of the carpet. This could happen for a number of reasons, however, in this case the main factor was that the carpet needed latex on each end.

As mentioned in previous blogs, latex is a liquid adhesive that is applied to the carpet's edge then rubberizes as it dries to really solidify the perimeter where applied. Adding latex to the perimeter of a carpet really aids in the longevity of use. It is also a great application for older rugs that are not woven. Most carpets have what is called an "action back". It's the standard backing of a carpet whether it be a plush, frieze, commercial loop, etc. When a carpet is used for a number of years, that backing begins to break down which is known as "delaminate". If there were a piece that was in decent shape from the front facing, yet the backing had began to delaminate, latex could be used in order to keep the carpet in a useful form without the cost of replacing the carpet. There have been many times that DWP Carpet Binding received an area rug, where the binding needed to be replaced and we have applied latex to the perimeter in order to give the carpet a better chance at holding up against time and wear.

In regards to the blue woven carpet pictured above, we used latex on each end , bound and fringed the ends. The edges are now solid as a rock with that latex. The customer should have no further problems anytime soon!

This concludes your Binding 101 portion of class today.

As always DWP Carpet Binding says THANK YOU to all of our customers!
We are very happy to be your full-service carpet binding shop!

Have a great week, everybody!

Friday, May 25, 2012

Where's "Waldo" this Weekend?!

In the market for a new carpet?!

You can catch "Waldo" in Wallingford, CT this weekend
at the

Image courtesy of a google search:
DWP Carpet Binding will be closed on Monday, May 28th in observation of Memorial Day!

Have a great weekend, everybody!!

Friday, May 18, 2012

Just Hanging Around...

By this time, if you've read any of our blogs, you already know that we try to be environmentally conscious when dealing with scrap pieces of carpet. Dan is adamant about making everything useful to prevent it from going to a landfill. This is very cool because we get to create some very unique pieces from scrap carpet. The designs are based on whatever our minds envision at the time and there is not limit on shape and size! Although I've listed these pieces online previously and they've received a lot of "views" they just don't seem to sell. So, I dedicate this blog to showing off some of DWP Carpet Binding's "Thinking Green" work! The majority of these pieces are in house, waiting for a good home to go to! The images below are courtesy of Kevin Hupfer, who did a wonderful job photographing & editing them!

It's easy to see that these pieces will NOT be found in stores. This makes them truly unique. Not only are we helping keep an Earth-friendly work ethic, we're creating pieces that aren't massed produced! Below you will see custom pieces I've made as gifts (or just for fun), followed by more custom pieces from our "Thinking Green" pieces.

There are endless possibilities when you have scrap pieces of various sizes laying around. DWP Carpet Binding likes to put these into the form of a useful area rug. With a little brain-storming, a lot of labor and just a touch of conscientiousness we have these wonderful pieces available for sale! If you're interested in one or more of these please feel free to call and ask for a price! They're just hanging around (literally and figuratively). 

As always, 
DWP Carpet Binding would like to say  
to our customers!!!

Have a great weekend everyone!

Friday, May 4, 2012

Happy Friday!

There's good reason to be happy!

DWP Carpet Binding got their "Welcome" packet in the mail today! 
Officially Accredited. 

Many a times our customers have asked me, "How do you stand him all day?!" or "How can you work with him?!" referring to Dan. The truth is, he's a great man who is honest and hard-working, but more importantly he makes me laugh all the time! He's got great one liners. Last week we had a customer coming into our shop for the first time and as Dan is directing him, over the phone, where to go he says "Can you see me waving at you?! Can you see me blowing you a kiss?!" He wasn't even outside! How is that not hysterical? Seriously? 

There's nothing better than when Dan starts belting out a song (most likely out of tune) and follows it up with "I missed my calling. I should be on America's Got Talent or American Idol." 

The truth is, Dan has earned every "accreditation" one can receive. He is not only a very hard-worker, he's a good human being. At the same time he's worried about the economy picking up, he's giving hefty discounts to people or correcting a job (that is no fault of DWP's) for free or discounted just so our customer doesn't have to eat the cost.There aren't too many people out there who look out for their customer. Many people are just looking out for their wallet. 
I'm proud to say that Dan is not one of these business men; which makes working for him so much easier and admirable. 

We may not be swimming in money, but we are swimming in honor! 
That is far more valuable than any other aspect of business. 

Congratulations, Dan! You've earned this accreditation with every drop of sweat, every hour of over-time and every bad joke you've said to charm your customers. If nothing else, you are trustworthy and that makes you an ally in anybody's corner!

Here's to ending the weekend on a happy note-
Have a great weekend everybody!

Thank you for your business!