Friday, August 26, 2011

"Just Married!" ... Almost

About seven weeks ago a customer asked if I was willing to make a custom carpet for his wedding. Of course I was happy to do it! He told me that the wedding was beach themed and was hoping to incorporate sand, the ocean and a sun into the carpet. My first experiment was seeing if I could accomplish a "surf" look using white and blue carpet with a rippled cut at the seams*. Honestly, it was cheesy looking. Yet, I didn't give up on the image right away. Instead I moved on to the sand. I thought that I should make a design where it looked as if someone had written in the sand. This is what I was able to come up with:

"written in sand" attempt

 At this point, I was at odds with how I felt about the look of it. I posted this exact picture on my facebook profile to see what the crowd would say. About  5 - 7 people commented saying it did look like it was written in sand or giving praise for the idea and look of it! So I continued, which led me to this:
*you can see the rippled/wave affect I tried to accomplish at the top of the picture!*

 Again, I questioned the aesthetics of the piece. Luckily, the same customer was in not too much later after I had this much finished. He looked at it & I could tell he was disappointed. Together, we picked out three different colored carpets and he instructed me to forget about the beach theme all together. He merely wanted me to produce a piece with the couple's names and the date of the big day! After completion, he would use the exact decorations from the wedding to adhere to the carpet. 
"Great!" I thought. "This has just become an easier & much less stressful project for me!" 

I did as I was told, using the carpets he and I picked out together. It took a total of 5 - 7 hours to complete. This is what the almost finished piece looks like:
bordered, custom carpet
He was delighted when I dropped it off to him! I was relieved that he was so happy with the finished project. He and his wife-to-be were then going to adhere their wedding decorations (sea shells, star fish & sand) to the left side (which I intentionally left space for) and send me a picture with the finishing touches on it! 

So, to Mark & Donna, Congratulations on your wedding this weekend! 
Hopefully Hurricane Irene is kind to you & your area!

Today's funny! 
(and a good reason to always read the label first!)

Dan was giving the glass-top desks a good scrubbing. After a few minutes, a pungent smell wafted through the air. I realized what happened, but double checked in case I was wrong:
"Did you use Windex or cologne?" 
Just as I suspected! 
As Dan looks at the spray body he reads, "Bod" (the body spray for men).  
"Oh, I thought it was mini Windex bottle." 

 Now we sit in the office, suffocating on the scent of cologne for the last hour of the day...
but maybe tomorrow we'll awake with "really ripped abs"!

Have a great weekend, everybody!
Stay safe while Irene makes her way past your areas!

Wednesday, August 17, 2011

Let's Be Honest: You Have Options:

Yesterday there were two instances when it became obvious that our customers don't always stick with us.

The first being when an installer came in to pick up a small runner that was dropped off the day before. He had given us a sample of the binding that we were supposed to match up our binding with. Well, it was not our binding material, which was red flag number one. Number two was when he admitted, "I'm sorry. It was taken to [enter competitor's name here]."

The second instance was when our "competitor" actually dropped off a job to us, because they couldn't get it completed. We are assuming that after they cut the carpet, they attempted to bind it with no success.
Hey no "tears in the beer" here, we look like super heroes cause we did COMPLETE the job!

What this translates to is this: you have options & that's ok! You may not necessarily contact our direct "competitor", but you may inquire at Lowe's or Home Depot, believing they are low cost providers. Let me explain why this isn't true.
  1. They do not use 1.25 inch polyester binding as their standard application, DWP Carpet Binding does!
  2. They don't have the same turn-around time we do. We offer while-you-wait service or same day service. If you can't wait or can't come back in the same day, most likely it will be completed by the next day anyway! I've been told by customers in the past that Lowe's or Home Depot's turn-around was 2 -3 weeks at the bare minimum! 
  3. Our competitors do not have the same passion for the work that we do! Dan, the owner, has taken on many difficult projects. In doing so, he has taught himself & learned quite a bit about how to get each job done properly. 

Part of the reason our "competitor" couldn't complete the job they brought to us yesterday is because they haven't taken the time to learn about various TYPES of carpet backing nor the problems they may cause while trying to bind or serge them. Due to this fact, they also weren't aware of how to find a solution to complete the job. Meanwhile, Dan & the Team of DWP Carpet Binding were fully aware of how to handle the carpet so that we could bind it. Although it was a difficult task, we knew what to do immediately upon receiving the carpet (sorry, I can't reveal any of our trade secrets [wink, wink].) At the end of the day, we got a job done that our "competitors" clearly were incapable of doing.

At this point, you may be wondering why I continue to use the term "competitor" with quotations ... well, if they could do what we do, with a turn-around as fast as us and with our reasonable pricing they would be a legitimate competitor. Yesterday was a clear-cut example that they're not even in the same league as us! You wouldn't compare a minor-league ball player with a major-league player, would you?
We wouldn't either.

Be smart.
Check out your options because you have many. Ask a lot of questions to make sure they know that they're knowledgeable about their work. Then make an educated decision about where to bring your projects ...  carpets or anything else.
 This only helps you in the long run!



Friday, August 12, 2011

"Where's Waldo" this Weekend?!

DWP Carpet Binding will be seen at

Catch "Waldo" to find some GREAT DEALS on area rugs, hallway runners & small mats!
This weekend, Dan wants to sell all he has & come back home with an empty trailer, so he is doing special pricing for this weekend only!

3 ft. x 5 ft. - $7
4 ft. x 6 ft. - $10
5 ft. x 8 ft. - $15
6 ft. x 9 ft. - $20
8 ft. x 10 ft. - $50
9 ft. x 12 ft. - $60 
Runners- $1 per linear foot; 
12 ft. runner = $12
 He's seriously killing the market with these prices!
(It's less than the retail cost of binding alone, never mind the carpet AND the binding!)

Our prices CAN'T be beat by the big box stores. 
With the high quality materials used & the meticulous efforts of labor put in to complete each piece, you won't find a vendor with these goods at our prices ANYWHERE!

That's a promise!

Wednesday, August 10, 2011

Work We've Completed!

As mentioned in previous posts, there is work we do that does not involve ordering a brand new carpet and having the fabrication work done. 

For instance, Mark came in with two pieces. One was cut with 45 degree corner cuts, making an 8-sided piece of goods. The piece was cut & serged to match with the form of his living room walls. 
The second piece was made into two runners (out of a 5 ft. by 7 ft. 6 in. piece). 

Russell came in with a 5 ft. by 12 ft. carpet, which we fabricated into two circles, just under a 5 ft. diameter. 

In Mark's case, he had bought new carpet but didn't have the expenses to have it custom made. Sure he paid extra for the work that we did to those carpets, but it wasn't nearly as expensive as if he ordered a custom piece from the manufacturers. 
In Russell's case, he had used carpet that was no longer a usable size for him. Cutting the piece into two area rugs made them useful again, without the cost of buying a new carpet (or two)!

A special thanks to Mark & Russell for visiting DWP Carpet Binding and for trusting us to complete your projects! DWP Carpet Binding hopes you enjoy your "new" rugs! 

Today, a customer came in with a sisal/wide border binding job. His customer supplied the material, which is leather. Upon bringing this job in, he came up with a new nickname for Dan, the owner! 
(Think Houdini) 
Although we don't use magic tricks or illusions to get the job done, the impeccable services & the turn-around time would have you believe we have magical elves working for us ... or even that we're magicians ourselves! 

"HouDani" puts it quite simply, "We're not dissecting someone's brain here. We're just taking care of the business at hand and we never miss an objective."

Magic? No.
Good Business? Absolutely!