Tuesday, March 29, 2011

"Psssst... There's a HUGE carpet sale at
DWP Carpet Binding...
... fly in before your friends do!"  

  •  Prefabricated pieces with binding, serging or 
sisal/wide border binding
  • Hundreds of hallway runners or stairway runners of various sizes
  •  Area Rugs from 4 ft. by 6 ft. up to         9 ft. by 12 ft.
  • Small mats 2 ft. by 3 ft.
  • 3 ft. by 5 ft. ovals
  • 4 ft. & 5 ft. circles
Think Green! 
All of our stock pieces were salvaged from remnants that would have otherwise gone into a landfill! 

Monday, March 28, 2011

Lower Prices Could Just Mean Cheaper Quality-

"Waldo" made an impromptu visit to the Mansfield Theatre & Marketplace this past Sunday! Did anybody find him?

In this current economy it is obvious that everybody wants to get the best price for the goods that they purchase. Let's keep in mind that "best price" is not always the same as the "lowest price". This of course leads me to the topic of quality versus quantity.  It would be pointless to buy the cheapest light-bulb available if you knew that it wouldn't work when you screwed it into your lamp at home, right? The same would hold true for flooring products & tools.

If you were to be shopping around for a carpet you would know that all kinds of department stores carry & sell various types of carpet. Lowe's, Home Depot, Target, Wal-mart, Sears, Pier 1, Ikea, Big Lots & Ocean State Job Lot all have carpets for sale. The price range varies greatly from carpet to carpet & place to place. The major focus should be on the quality of the carpet; furthermore, not just the carpet but the binding application as well! If you find a gorgeous woven rug from Ikea but the serging yarn is defective or not properly fastened, what function does that provide for you? Replacing the existing serging could cost a pretty penny depending on your location, so why buy something that doesn't live up to the quality standard? It is little things like that that should change the perspective of the deal you may or may not be getting. Buying a carpet that looks like it's worth $1,000 for the price of $100 might seem like a good deal, but if the carpet fell apart within two weeks, would you replace it with the same carpet? Most likely not.

Looking for a good deal in pricing doesn't mean you should sacrifice where the quality of the product is concerned. For instance, certain nail guns if purchased from a local wholesaler will garner a better warranty for the product , whereas the "same" nail gun purchased from Home Depot will be cheaper in price with a warranty that is less than that of the wholesaler's. This is because they use lesser quality products to make that nail gun cheaper in order for Home Depot to sell it at such low costs. We're talking about a warranty (wholesaler's) that is literally 10 times greater than that of Home Depot's. This is a fact.

So, why as consumers should we fall prey to these scams of the big box stores? If one is advertising they have "the lowest prices" then the quality of their goods should be as good, if not better!

When shopping around for "steals and deals" it's relevant to keep the quality of the product in mind. Paying the lowest price does not translate to getting the best deal nor product.


Thursday, March 24, 2011

Pricing Job Quotes Correctly:

DWP Carpet Binding has recently made some "renovations" to its web-site, that we are very pleased with! However, there was some information that was omitted from the new site, which I would like to use as a blog topic today!

Many potential customers call or e-mail us asking for pricing structure on one of the many binding services we offer. Unfortunately, it's not as easy as having a price for each service. Each carpet is different, requiring different services. There is a difference between your options & variables to contend with depending on the type of carpet you have.

Your options involve anything you get to CHOOSE. You choose your application, you can choose the color of the application, you choose the shape & size of your carpet.

Variables involve the factors that will increase the pricing structure for the services required to finish the job. Variables include:
  • patterned carpets
  • thick carpets
  • existing binding/serging on the carpet 
  • custom jobs for a boat , RV or airplane
If you have a patterned carpet and will have DWP Carpet Binding cut & bind it for you. The charge to cut the patterned carpets is higher than the regular cost of cutting carpet. This is because there is extra time required to cut patterned goods in order to get the pattern balanced to length & width. Of course, you have the OPTION to cut the carpet to size without concern to the pattern. That means we will cut the carpet to the size of choice, regardless of how the pattern lays out because of those cuts.

Thick carpets require power beveling. Power beveling is when the carpet fibers are cut on a 45 degree angle to allow for the binding machines to get a better hold on the back of the carpet; it is important to bevel thick pieces for this reason. If thick pieces weren't beveled, the binding application would not hold up as well as if they were beveled. Carpets with long fibers are also classified as pieces that should be beveled. Even if they are not super thick, the long fibers will need to be trimmed so that the binding application get securely fastened in place. Beveling is an extra cost when using a place for binding services.

If you have a piece that already has existing binding or serging (or any application), you have to choose whether you would like to match the application as close as possible OR if you would like to have the entire perimeter of the carpet redone. Usually when customers bring in a carpet that only needs one side done, you deal with minimum charges. However, if you decide you wanted to keep everything symmetrical and similar in nature, then pricing would be per linear foot. If you decide to have the entire piece redone with the binding application of your choice, there would be an increase in cost to remove the existing application on top of the other services requested.

Custom jobs that are related to boats, RV's or airplanes will be priced on an hourly shop rate, as well as linear footage involved. These custom pieces usually require quite a bit of time to complete. Any piece that has straight edges will be priced per linear foot, whereas the pieces that are custom shape with multiple cut-outs or interior radii will be priced per hour as they usually require hand-binding. Cutting the custom pieces to size will also be priced by an hourly figure because it usually involves trace-cutting, which takes more time.

For those of you who may be wondering about carpet base/cove base, the pricing structure changes based upon the amount of linear feet involved with the job and whether or not we will be cutting the carpet as well. The only time the cutting cost changes is if the base is patterned carpet or if the carpet is the vinyl backed peel-n-stick kind. Patterned & peel-n-stick carpets involve more labor to cut, therefore the cost to cut the carpet would increase.

Sometimes I wonder if when people call or e-mail DWP Carpet Binding about price quotes if they think I'm playing "100 Questions" with them. They call looking for an answer to what may seem like a simple question, then end up having to answer 3 - 5 questions (okay, so that's not quite 100...) for us to give them an accurate quote! Even then, the quote may not always be 100% accurate. The best way to get the most accurate price quote from any binding service is to bring the carpet into the shop so that they can see what is involved with the job. If  it's not possible or unlikely to bring the piece into the shop for an accurate quote, try to describe the carpet as best you can & ask for the highest price. It's always the worst to be quoted one price then have the actual price be quite a bit more than what you were expecting. Getting the highest possible price allows for you to be prepared.

Please keep these factors in mind when asking for price quotes for any binding service. The type of carpet you have and what you would like to have done with it changes the pricing per job. Other factors involve the amount of labor and time involved in completing a job.


Friday, March 18, 2011

Where's "Waldo" ?!

Has everyone recuperated from the St. Patrick's Day celebration?
Yesterday at work DWP Carpet Binding's favorite radio station played an eclectic play list of  many songs revolved around the Irish spirit. Dan and I had a blast dancing around and making light of the busy work day! Perhaps the warm weather and obvious signs that Spring is on the way aided in our enjoyment of the Irish spirit & dancing to the music. Even today's weather is a huge relief from the Winter's cold, which leads me to today's topic!

Dan's childhood friends gave him the nickname "Waldo" back in the day. To date he is still referred to as "Waldo" every once in a while. This is relevant to today's blog because, if you remember the "Where's Waldo" books, you know that you had to find Waldo amongst a crowd of uniquely illustrated images with many different people, places, and things in the background. Well, using Dan's nickname, I'm going to ask you "Where's Waldo" this  Spring & Summer?

If you have been following our blog you know that we have a huge selection of stock pieces on hand. Area rugs, hallway runners, small mats, etc. What you may not know is that Dan has taken trailer loads to flea markets! Although there was a learning curve as to which venues seemed most appropriate to sell these pieces, Dan has found a few spots that really seem beneficial to the sales of our stock pieces.

He'll travel all over Connecticut and parts of Western Massachusetts hitting up flea markets or swap meets as available. He doesn't always get a spot in some venues nor will he go to the same place two weekends in a row. A day at the flea market is much more work than you might think. It usually involves waking up around 4 30 am (sometimes even earlier!), traveling to the venue or location, unloading the trailer, selling the carpets & handing out business cards, loading the trailer back up with any goods that weren't sold then heading back home. Believe it or not, it's usually a 12 - 14 hour work day, after working long hours during the week and on the weekends no less! This just goes to show how hard Dan works to maintain and grow DWP Carpet Binding. He's not as interested in the sales as much as he is trying to get our name out there by word of mouth. Frequently new customers or walk-in customers will comment, "I didn't even know you were here!" or "I didn't know anybody did anything like this!".  By doing these flea markets or swap meets on the weekends during Spring & Summer he is aiding in the growth of the business. DWP Carpet Binding's trailer is tagged with our location & services available, which turns out to be a pretty good way to advertise! Even if he can get the attention of a car that he drives by, it may lead to a new customer. You know the saying, "One breeds 10, breeds 100."

You won't see a red & white striped sweater nor a matching winter's cap, but if you are on the hunt for a new carpet or area rug, I invite you to play "Where's Waldo?" this Spring & Summer to see if you can find "Waldo" at your local flea market or swap meet!

*** We will be using this blog as a resource to get the word out. If you can't find "Waldo"  on your own, check out our blog on the weekends for a hint as to where he'll be!" ***


Tuesday, March 15, 2011

Strings N Things:

One blog last week discussed quality control & what we do to make sure we put out our best efforts with every job. Today's blog will discuss a similar topic, that will also help inform any reader of some possible unknowns about carpets & carpet binding.

This morning I had a binding project in which only one side needed binding, because the carpet was bound from the factory it was ordered from. Although the piece was already bound, the buyer wanted it to be cut down in length. Which is where DWP Carpet Binding comes into play, for obvious reasons. As I'm looking over the existing binding I was disgusted to see such poor quality work put into it. For starters, the way they ended the binding. Instead of coming to the end of an edge and running out an inch of extra material, then fastening the extra material to the back of the carpet, they cut the binding and ran stitching off in the middle of a side. What this did was make stitching across the top facing of the binding material that was not aesthetically pleasing. It looked sloppy and as if an amateur had bound the piece.

Another part that gave a sloppy appearance was the way in which the binding got stitched onto the carpet. On each binding machine there are small pieces called folders. The folders are the guides for the binding material to pass through in a consistent fashion. As the binding passes through the folder, it generally gets folded into halves or thirds (depending on what gauge & type of material you are using), then it proceeds to get stitched. Due to the variances of every carpet the amount of material that is shown on the front facing of the carpet will change. Folders on binding machines can be adjusted as needed. Moving them left or right as they sit on the machine changes the amount of material stitched on the front and back of the carpet. When the folder is not adjusted properly, as applicable per the nature of the carpet, the binding material will either leave an unnecessary flap of material on the front facing OR it will not be properly fastened by the stitches on the back of the carpet. The piece that I was working on in particular was not paid enough attention to. The front facing had additional material, a flap, that was double the size it should have been.  In general the binding material should not go much past where the front facing's stitching grabs hold of. It is part of what makes binding more visually appealing, giving the effect of a crisp look.

Another area that I felt the pre-bound goods fell short on was the amount of strings that had been visible along the perimeter of the carpet. When carpet is cut often times there a stringy pieces of nylon (or whatever the carpet backing happens to made of) that come about. This is what makes trimming the perimeter of a carpet important at times. As the carpet is being bound fibers, strings, material everything passes through a narrow opening passageway. Wherever they land after passing the folder is where they get stitched. If one does not take the time to trim the edges of carpet prior to binding the piece, then they should take a minute to look over the piece after the binding is done. Any string or fiber that isn't a part of the carpet or binding should not be seen. If you do see them, it is proof that there was no quality control present when the binding was done. There was no need for the pre-bound goods to have strings hanging out in multiple areas along the perimeter. After finishing the side that I bound, I went back through each side and clipped any string that was visible past the binding.

Granted there are circumstances in which you can not get every little string that results from cutting the carpet. For instance, DWP Carpet Binding worked on a carpet base job today that was over 1,000 linear feet. Each piece of base was 4 inches high and about 20 - 22 feet in length. The backing strings from the carpet being cut was prevalent on both sides of each piece. While we do our best to make sure we trim or prevent the strings from being visible, where time and labor is concerned it would be wasteful to check every inch of the material. Instead, we worry about the edges we bind (with carpet base, you only bind one side as the other will be butted to the crease where the floor and wall meet). While the base is installed it is easy for the mechanic or installer to trim the other side as they see fit. In most circumstances any stringy material would be tucked or adhered to the back as the adhesive dries.

Let's face it, we all may try our best but even then there are mistakes made here or there, or we let things slip past us. Human error should always be considered when deciding the quality of work that is put forth. There is, however, a huge difference between something slipping past you and something being blatantly wrong or poor quality.

Despite the tendency to want to correct the pre-bound goods and bind all four sides of the area rug so that it was more aesthetically pleasing, it was not what was instructed of me by my customer, nor is what the consumer was paying for. It is disappointing to see poor quality work going out to a customer who most likely paid good money for whatever it is they ordered. In our business we come across poor quality work from the manufacturers and factories nearly on a daily basis. The best thing DWP Carpet Binding can do about it is inform our customer that they are not getting their money's worth & explain why we feel the existing binding application is wrong or of poor quality. In doing so, we are educating our customers further of the binding trade.

Yet when all is said and done, it is seeing these examples of poor quality work that allow us to hold our heads up high and to be proud of the quality work and service we offer at DWP Carpet Binding. We are not just a bunch of machines attempting to blow out as much work as possible. Each carpet, area rug, or binding job we receive has certain needs and we make sure that those needs are met or exceeded!


Monday, March 14, 2011

DWP Carpet Binding's Idea of Quality Service:

If you have read through our web-site you may have noticed that we offer same-day & while-you-wait service. What we would consider a small project is one that would take under an hour or less to complete. DWP Carpet Binding gets customers from all over Connecticut, some come in from Massachusetts and some even take a drive from miscellaneous parts of New York. As opposed to having them drive back and forth, especially in cases when a long ride is involved,  DWP Carpet Binding will have them stick around our shop or run a local errand so that we can finish their project and send them on their way. This is how Dan feels he will save you money, by saving you time & unnecessary driving expenses on gas!

Another advantage of providing while-you-wait service or same-day service is in cases where our customers have to finish up an install job, but unexpectedly fall short of material to finish the job. Their installers or project managers will come in with these quick projects, wait for their completion, then get back onto the job site without skipping a beat! There is no down time wasted. Not having to wait for a turn-around time of a day or two (or even much more in some cases) helps them finish their job in the time they promised their customer. With that being said, DWP Carpet Binding is also a great resource for all out-of-state contractors. There has been a handful of times that out-of-state contractors contacted us to do a job (an example would be carpet base) while they are in town. We welcome out-of-state contractors to call on us when a binding service is needed!

The idea of same-day & while-you-wait service is such a simple concept yet it often makes heads spin when asked, "did you want to wait for this?" .

"I can get it done now?!"

At DWP Carpet Binding you can! Having this idea of what makes good service better has helped us gain a better reputation with our customers, but more importantly it has helped customers out of some serious jams. A few years back a customer had an order for 16, 000 feet of carpet base. The order was for 3,000 feet of one carpet and 13,000 of a secondary carpet. Well, the factory mixed up the order giving them 13,000 feet of brown carpet when it should have been green! They called on us to see what our turn-around time could be to complete such a big job. Will you believe me if I told you that DWP Carpet Binding popped out 13,000 linear feet of carpet base in 2.5 work days? We got the job in on a Wednesday afternoon and had it completed entirely by the end of our work day on Friday... With a team force of just two humans! Our customer was relieved and able to complete their install job despite the horrible mix up from the factory.

This is the standard DWP Carpet Binding sets in service. We don't mess around when it comes to work and we want to keep our competitors in the same league as us by setting such standards! We'll save you time, money and prevent unnecessary stress when the "going gets tough"!


Thursday, March 10, 2011

Making Small Mats Useful:

By suggestion of Dan, in today's blog I will write about why and how small carpet pieces can be useful around the house. If you read the article featured in The Natural Handyman then you already know that carpet remnants from an install can be bound for throw rugs around your home. What the article doesn't discuss is how these small pieces are mini saviors for different types of flooring goods.

Small carpet mats help in protecting those high walking traffic areas of wall-to-wall carpet from stains or regular wear-n-tear. They also do wonders on hardwood flooring, linoleum or ceramic tiles! Nowadays more people are renovating with hardwood or ceramic tiles to increase the value of their office or home. To prevent surface scratches, small carpet mats are a great tool, especially in those high walking traffic areas. Another aspect of preventative care provided by small carpet mats is the prevention of dirt getting stuck and compressed in between the cracks, seams and grout of your flooring.

There is a maintenance factor involved for the small carpet. You can't just throw a mat down and expect that everything will be "good to go". Choosing a carpet that holds in the most dirt is important and maintaining the cleanliness of the piece is a must.

In a previous blog, it was written that we consider ourselves environmentalists. I can reiterate this fact by discussing a cute idea that came about, again due to salvaging as many carpet scraps as possible. Aside from doorway mats or strategically placed mats, even smaller mats can be used around the home for miscellaneous purposes. One idea DWP Carpet Binding came up with is what we call "plant coasters". These are square pieces, about 12 inches by 12 inches or a circular piece about 1.5 or 2 feet in diameter (or a little bigger), that we bind to be used under the pots of house plants! This is a neat idea for a couple of reasons. If you ever over watered a plant and the pot either leaked from the bottom or over the top of the soil, a carpet would quickly absorb that excess water so making a mad dash to fetch a towel or paper product isn't necessary. If you happen to have a plant that sheds a lot of leaves, a small piece of carpet around your plant makes for an easy clean up with use of a dust buster or a vacuum cleaner. Not to mention, it can add a bit of decoration to the room making your house plant not only styling but more of a focus in the room! Check out the images below to see a few examples:
An example of a Plant Coaster matching living room furniture.

Examples of different shapes, sizes & carpet designs for use of Plant Coasters.

An example of the use of a Plant Coaster for a small table plant.

Another unique idea that came about from preserving carpet scraps is what DWP Carpet Binding calls "Pet*Agree Placemats". These are for the craft lovers and their pets out there! We use carpet scraps or samples, cut & bind them as necessary, add some lace to the edges and some sort of decal or patch for decoration, based upon the customer's request and "VOILA!" a cute decoration/coaster to be used under your pet's dishes! Check out the images below for examples:
Pet*Agree Placemat for cats with serging & wooden icon.
Pet*Agree Placemat for cats with orange tabby cat patch.
Pet*Agree Placemat for dogs with patch.
Pet*Agree placemat for dogs with a miniature Poodle patch.
***All Pet*Agree Placemat images were photographed & edited by Kevin Hupfer.***

I discussed in yesterday's blog about DWP Carpet Binding's resourcefulness. These small but practical & unique ideas are another example of that resourcefulness. We created small, multipurpose & useful pieces that were transformed from carpet scraps!

If you would like a Plant Coaster or a Pet*Agree Placemat, give DWP Carpet Binding a call today!


Wednesday, March 9, 2011

Equipped With the Right Tools:

Part of doing any job correctly is having a the right tools. During DWP Carpet Binding's growing pains we managed to pick up a few clever tricks that aid in executing a job well done. In yesterday's blog I mentioned that our work table gives us benefits that help in providing a clean, quality controlled finished product without having to break our backs. The table itself is one tool we're equipped with for efficiency. There are many other tools that come in handy when working on carpet binding projects.

First and foremost, our binding and serging machines! DWP Carpet Binding currently has four table model binding machines (one that is for the heavy duty material, three that are meant for speed), two portable binding machines, one portable serging machine & a table model serging machine. The difference between a table model and portable machines is that a table model stays in place while you maneuver the carpet through it, where as a portable machine moves around the carpet. Although some of these machines are the same make and model, we've come to learn that they each have a niche of their own. Each excel in their own way, as if they had their own personality. As we became more familiar with the machines, we learned which machine to use for which type of carpet, relative to the desired binding application. In the "about us" section of our web-site you can read about opportunity granting Dan a binding machine, which was part of what made him start a carpet binding business. It was Dan's tireless effort & optimism of a "big picture" that turned one binding machine into a binding shop with eight machines!

Another coupling of tools that we would be lost without is our power beveler & our sheep sheers. They are tools meant for the same thing; trimming carpet fibers back away from the perimeter that will be bound. A power bevel is meant for super thick carpets with extremely stiff backings. A good product to use a power beveler on would be a long strand spaghetti shag carpet. Power bevelers angle the carpet fibers at a 45 degree angle so that the binding or serging gets a better grab on the backing of the carpet.  The sheers do the same exact job, although they are hand-held, so there's a bit of a difference. Sheers are great to use on plush carpets that are not necessarily super thick, but still have fiber that hangs over the edge of the perimeter. The most important factor with thick plush carpets is to ensure that the stitching grabs the back of the carpet and not the fibers. Without the use of a beveler or sheers, the binding is more likely to grab onto fibers. When that happens the binding can be pulled right off with minimal effort. The carpet wouldn't be ruined, as you would merely be pulling at excess carpet fibers, however it would be proof of less than quality work and obviously the longevity of the binding or serging would be shortened.

I'm led now to talk briefly about our big scissors. From handle to the tip of the blades, they are about 13 - 14 inches in length. When carpets are too thin or have questionable backing ( such as very low-grade commercial goods) as opposed to taking a power beveler or sheers to it, we can use our big scissors to trim the excess fibers by hand. Granted it may take a few moments longer than the sheers or beveler would, but big scissors are often times the right tool for a quick clean up of the carpet edge. Dan often jokingly offers hair cuts when using the big scissors. 

One tool that we like to consider as an ace up our sleeve is our leaf blower! Every carpet we work with, whether it is a customer's or one of our stock pieces, will get a blow job prior to packaging. Yup, I said blow job. DWP Carpet Binding uses a leaf blower to clear off excess fibers and any lingering material that comes from cores or wrapping plastic. Many places will use vacuum cleaners to ensure a pristine piece being delivered to the customer. Well, a leaf blower accomplishes the same thing in a fraction of the time!

Although it's "hip to be square" sometimes a customer will want a circular or an oval shaped carpet. The tool that best serves this need is our circle cutter. If you can plot a radius, you can use this simple but very useful tool.  In the past, mechanics (carpet installers) have struggled using a piece of long string and a pencil to make a circle or an oval shaped piece. The set up for such a thing requires plotting a radius point (or two if it's for an oval), then using a pencil they would use the string to draw a circle on the back of the carpet. This technique will always have human error involved. Tension of the string will change and most likely the angle of the pencil would change. Although this technique was used for many years, the fact of the matter is that it does not allow for the perfect circle or oval to be created. Our circle cutter has a blade at the end of an arm that extends from the center point, which you establish depending on the size of your circle. What mechanics have struggled with for hours at a time in the past, can now be diminished down to a 20 - 30 minute task, using the right tool!

I recently learned from a veteran carpet mechanic that his company will not install a carpet if the house is colder than 70 degrees. Apparently carpet has to be at a certain temperature in order to work with and properly install it. Anybody who has worked in a warehouse knows that the temperatures will always be pretty low. High ceilings and cinder blocks make it difficult to keep warm, especially if you're trying to pinch pennies on heating costs! During the winter season, carpets become increasingly tough to work with. We often make reference to carpets being like a spring board because of its stiff nature in the colder temperature. This leads me to introduce to you the tool that has paid for itself many times over, even though we have never charged for the use of it, our steamer. It is a useful tool during the winter when the carpets tend to be more difficult to work with. Using a steamer to soften the carpet backing allows for more pliable goods, making the carpet easier to work with, without having to worry about delamination occurring*.
*(Believe it or not, most softening agents that are used for stiff carpets can be too harsh on the product.)

Our steamer also aids in the longevity of the needles for our binding machines! When faced with stiff backing on a carpet, needles wear out quicker, which makes skips in stitching more likely. Although it could just be five - 10 minutes of down time, changing the needle of the machines means that time is wasted when completing a project. Our steamer prevents the need to change the needles, because it makes the carpet like softened butter. We have heard many jokes about steam cleaning clothes or offering spa-like facial services. DWP Carpet Binding can tolerate the cheesy jokes, because to us, we know we are using a unique and beyond useful tool for the job!

Having the right tools will always be a necessity, being resourceful with your tools is additionally beneficial. This type of resourcefulness that I speak of is how DWP Carpet Binding distinguishes ourselves from any competition. We take time to familiarize ourselves with certain tools, as well as types of carpet, in order to execute our best workmanship, giving our customers a top quality product and top notch services!


Tuesday, March 8, 2011

Quality Control:

If you haven't been into DWP Carpet Binding's shop then you haven't seen the huge work table we have in house. The table is16 feet by 28 feet and stands at 3.5 feet tall. This improves our work for many reasons. The best feature of this table is the allowance of quality control! 
DWP Carpet Binding's 16 ft. by 28 ft. work table!
 The work space on the work table is pretty massive. There have been plenty of cases when a customer asked if they could use the table to cut their custom shaped carpets or larger area rugs. This has prevented them having to cut their carpet out in a drive-way or on the floor of a warehouse, that may or may not be clean. Cleanliness is important when dealing with carpets because even minor stains could ruin a carpet. Due to the size of our work table we hardly ever work with material on the floor. 

We also have the luxury of working at waste height. This is beneficial to the sense of sight. Having the work at waste level makes it easier for us to check if there were any skips in the stitching throughout each side of the carpet. If we were working with pieces on the floor or using the typical set up of a roller system, checking for skipped stitches would be more difficult. Working with binding machines on a floor or a roller system can be back-breaking work due to the positions you're forced to work in. When a person is uncomfortable physically, they're less mentally aware, making the little mistakes much easier to sneak past them.  Our table prevents us from having to bend over too much.

As previously mentioned, we have the ability to lay out larger area rugs without having to put them on the floor of a warehouse, or having to bend them in odd or awkward ways. This benefits in cutting the time that should be contributed to each job. If a binding shop was using the roller system, they have to bind one side of the carpet, roll it to the other side, bind the opposite, reverse roll it to the perpendicular side, bind the third side, roll it to the opposite side and finally bind the last side. Our work table and its size allows us to unroll the majority of carpets that come in for binding work, bind up the sides with minimal effort (there's little to no rolling & reverse rolling involved) then package it up for pick-up or delivery. It's much simpler and far faster than what carpet binding services have done in the past. That's not to say that every binding shop does their binding using a roller system or on the floor; surely every shop is set up to work to its best abilities as permitted with their space.

Many people who have seen DWP Carpet Binding's work table has been impressed. Not only for the size, but also for what it allows:
         * quality control of any applied binding
         * cleanliness, preventing us from working on the floor
         * speed in completing jobs/ quicker turn around time
Due to its hidden qualities, our work table has been a great asset in contributing to the growth of our business and reputation amongst the flooring industry!


Monday, March 7, 2011

A Major "No-No" When Your Carpet Has Fringe:

Last week DWP Carpet Binding had two pieces arrive which the customer was hoping to have the fringe replaced. One piece in particular had fringe on it that was ripped from the carpet. The customer that brought it into us said that we had done the job less than 6 months ago, further stating they would not be charging their customer for the re-do. This leads me to today's topic:

Beater bars on vacuum cleaners are fringe's worst enemy!

In looking at the carpet, it was very obvious that the carpet was vacuumed and a beater bar was used on the fringe. The stitching of the binding & fringe were still intact, but the carpet itself had been torn. The fringe we use is generally 2 - 4.5 inches in length. When a beater bar is used on such material, it causes tangling and ultimately will damage the carpet or the fringe.

Envision long hair and a round brush. If you're not careful, you'll end up with the brush stuck in your hair; which anybody who has experienced such a thing knows it becomes a nightmare! You can either fight and tug at the brush causing a horrible rat's nest of tangles and knots, or you can cut the hair and end up with a frightful hair style. The same holds true where fringe is concerned. When you vacuum with a beater bar, you will tug and pull at the material until it frees up, which will undoubtedly end with damaged material.

Although professionals will know better than to use a vacuum beater bar on fringed material, not all consumers may know that much. It is very important to use the proper tools on your carpets. When vacuuming a carpet that has fringe on it, do not use the beater bar! If you have the option to use an attachment on the hose, such as one you would use for curtains or hard to reach places, that is the best choice for your cleaning needs. If that option is not available, it would be recommended that you vacuum the majority of the carpet, without touching the fringe. At that point, you can use a broom to sweep away any dirt or dust that may be lingering in your fringe. The alternative to all of that is doing it the old-fashioned way by hanging your carpet over something sturdy and beating it with a broom outdoors! Although these options require more effort on your behalf to get your carpet clean, it is far more effective for the protection of your fringe. There are less chances of ruining the material by steering clear from the use of vacuum beater bars.

For anybody who may be wondering, DWP Carpet Binding repaired the carpet by using latex on both edges that have fringe, prior to doing any other work. Latex helps material stabilize by rubberizing as it dries. This is especially helpful on woven pieces, such as the piece we had to repair. The latex will help the strengthening of the carpet edges so that if a beater bar is used yet again the carpet and fringe stand a better chance. Although latex will be helpful it is not the solution to the problem. I reiterate that vacuum beater bars SHOULD NOT & CAN NOT be used on carpets with fringe!


Friday, March 4, 2011

Meet the Team of DWP Carpet Binding: "We are Family"!

 Meet the President & Vice President of DWP Carpet Binding!
Daniel Padegimas, President 
Bobbie Padegimas, Vice President
Office & Warehouse Manager
Kelly Miffitt (center)
Dan (left) & Bobbie (right)
Meet the Woman behind the blog:
Kelly Miffitt
 shown with Bobbie Padegimas
 [image courtesy of Kevin Hupfer by "Hupfer Foto Grafiks"]

Choosing the Right Binding Application and Color:

Let's face it, the purchase of a new carpet can be over-whelming. It may not be as big as an investment as a new car, or a new home but it may feel like it at times since you will be looking at the same piece of goods for an extended amount of time. Take a deep breath. Trust that your instincts and decor preferences will lead you to the right type of carpet for your needs.

After you have chosen the perfect match for your house, apartment or condo you still have decisions to make. Should the piece be bound or serged? Should you use polyester or cotton material? Should you choose a subtle color or one that adds and accentuates to the colors of the room?  Believe it or not, there are no wrong answers to these questions. However, there is a bit of logic that should come into play. If you spend top dollar on a high-end carpet, you don't want to cheapen out on the carpet binding application. Furthermore, if you opt out on an inexpensive piece, why spend top dollar on a high-end application?

Some questions to consider when picking and choosing the right carpet binding application:

Is  your carpet going into an area that has a lot of walking traffic?
Are you going for longevity or a quick replacement?
Are you trying to create a unique look to the room your carpet is going to?
Are you on a tight budget?

The fact of the matter is that we all would like to have an unlimited amount of money that is expendable, to allow us the ability to purchase precisely what we want, with no worries of the future. The truth is, that is not always the case, if it is ever the case. The key is to get as close to what you want within your financial capabilities.

All-in-all, you want to pick an application that is equivalent to the quality of your carpet.

Choosing the color of your application is a different story, which can be the fun part of shopping for a new carpet! If you want to put a fire engine red binding on a plain beige carpet to give it pizazz, you can do that! There are very few limitations when choosing a color for your binding application. There are many jobs that DWP Carpet Binding gets in house where a contrasting color is chosen because the person wants to match the color of their walls or sofas.

The initial principle of carpet binding was that it should be a subtle color, blending in with the color of the carpet so that you hardly notice there is binding at all. This has changed. Business logos or university colors can all be incorporated into a carpet and the binding application.

If you choose to pick a color that is subtle that's perfectly okay too!

Truth is, most of the time we are left to make the decision ourselves. As professionals, this is a part of our daily routine. Over many years of picking and choosing the appropriate color it becomes natural as well as knowing how to compliment the carpet. Sometimes you can not get a perfect match for the subtle blend that is expected. In these cases we consider other variables to figure out how to choose the right color.

What are the shades or hues being reflected by the light?
   - Are they making the color lighter or brighter? Darker?
What are the other colors in the carpet?
   - Can we pick those colors up & still match the carpet?
Would a darker or lighter tone help subtlety? 

I can give you an example of my own personal experience when having a tough time choosing the right binding color. I was working with a low-pile commercial carpet that had color channeling through out. The colors of the carpet were a few tones of blue as well as red. This particular type of carpet and its coloring created the optical illusion if it being a purple carpet. When comparing blue binding versus red binding I had the same problem with both; the color binding would make the opposite color in the carpet pop. Which ultimately equated to not having the option of a subtle look without having to use a color that was not in the carpet. Ultimately, I chose a purple binding which did create a subtle look, due to the optical illusion happening with the color channeling. This sort of thing has happened often. I can remember another instance that we used a brown binding on a carpet that had absolutely no brown in it, simply because it was the most subtle result. This is what I'd like to call "a trick of the trade" . If you are reading this, DWP Carpet Binding will need you to sign a "no compete" clause [laughter from the crowd]. That is Dan's humor shining through, what a joker!

When all is said and done (or typed and read), it is the consumer's decision. DWP Carpet Binding doesn't mind having instruction to use a specific color. It honestly is a bit of relief because we are ensured that the customer will be happy with the result. With our time in the trade, we have the trained eye to choose the right color by instinct. In over seven years of being in business we have only had 2 - 3 jobs come back because the customer did not like the color chosen. Two to three jobs out of thousands makes for a pretty decent track record, if I do say so myself!

Ultimately, the overall point of today's blog is this:
Don't be afraid to get creative and add some flair to your binding application.
If you're not interested in choosing the color of your binding application, you can trust whoever is completing your binding services to choose the perfect match for your carpet!


Wednesday, March 2, 2011

Carpet Binding 101

A friend had suggested I post a "Carpet Binding for Dummies" blog for people like herself who don't know what carpet binding is. Fair enough.

Not too long ago, we had a couple that were walk-in customers, having a remnant piece bound. The gentleman of the couple asked if DWP Carpet Binding would mind writing up an article for his web-site, The Natural Handyman. He basically wanted a briefing about carpet binding & the steps involved when completing a carpet binding job. After a few e-mails back & forth to each other DWP Carpet Binding had the honor of an article being featured in his site! This has proven to be a great idea, as we currently get many "referral hits" to our web-site.

Also, not too long ago, we updated our web-site in hopes that any potential customers would have more answers available at their finger tips. In doing so we created a FAQ page, which also gives a great amount of details describing carpet binding.

So without further ado I give you "Carpet Binding for Dummies" in web link form!

The Natural Handyman
DWP Carpet Binding FAQ's

DWP Carpet Binding would like to thank The Natural Handyman & Demetri, our web-site developer, for the wonderful work they did & for aiding in the growth of our small business!

Want to see more of Demetri's work?!
Check out his web-site and other sites he's built under his "clientele" section!




Tuesday, March 1, 2011

Making The Work Day FUN!

Part of the best part of being a small business & a business owner is the FUN you can have at work!

"Fun? Does that say 'fun at work'?"

That's right! Yesterday I wrote about Dan's recent  pick up of a trailer load (or three) of carpet. While he's been sorting through and fabricating the new stock, I was working on a HUGE serging project. Both of us had a plateful to handle. When most would groan and moan about the physical effort as well as attention needed to complete these projects we put on a song & dance, literally!

Today we had fun karaoke-ing to Gloria Gaynor's "I Will Survive", Cher's "Do You Believe in Life After Love" and Paul Simon's "Call Me Al".  We did our two-steps , shimmies, shakes, shoulder bobs & shuffles here and there, I personally got down to Lady Gaga's "Alejandro".  I currently hear Dan singing Kenny Loggins "Danny's song" as I type this.

Mind you, neither one of us can sing. In fact, I'm sure our voices would make most cringe while it makes us laugh! There is nothing better than a work day that flies by because you were having fun ... and getting paid for it! If we are lucky enough to have you come into our shop at DWP Carpet Binding, this sort of thing would not be unusual to witness. "Danimal" will even coerce you to join in with us! 

You might just be amazed at the amount of work we complete, even though we play around. It's not all fun and games here, as we do take our work very seriously. We just prefer to lose the serious attitude!