Friday, February 24, 2012

Now, I'm Not Saying That We're Gold Diggers-

Here's a tid-bit of information for you:
Gold and yellow colors are TOUGH to match. Whether it's binding or serging, yellows and golds don't have much of a selection available for match up.
 
Part of our polyester binding chart.


















As you can see from the selection, there is ONE yellow and it's very pale. The other options that would even be close to yellow or gold are more in the orange family. From there, they get rustier or browner in tone.
The carpets that come in to DWP Carpet Binding of a yellow or gold nature usually presents a challenge for us. Although we try our best to get a good match, typically we have to settle for less than best.

In other news:
I was very disappointed upon the arrival of oriental runners with beautiful end caps fabricated. "End cap" is a term that is used when you fabricate a runner with mitered corners to complete the ends with the same bordered look as the sides. Two pieces came in with serged ends, yet the customer wanted fringe. Upon arrival I immediately growled at the serging work. It was awful. This instance was the second time that I saw this type of serging work done.
The first time was when a customer came in to ask us if the serging job was defective or if that is just how it looks. We told the customer that it wasn't defective, yet it looks as if the machine wasn't calibrated correctly for the carpet. However, with this secondary job, I now realize it's just an awful serging job being offered. Beside the fact that it was awful aesthetically, it costs TWICE as much as what we charge for our minimum serging charge.
TSK.TSK.
Nobody should pay for such an awful job.
Serging done from the factory: binding is showing through serging; serging is sparse near the end. Tsk.Tsk.

Factory serging: thread stitching can be seen from front face. Tsk.Tsk.

Factory serging: the "zig-zag" stitching should be drawn down tight; the thread should not be showing at all. Tsk. Tsk.  
Despite being able to see the binding through the serging yarn, you can also see a fraction of it showing beyond where the serging is stitched! When that happens to DWP Carpet Binding, we take the time to cut the extra material off with a carpet blade, so that the job is done correctly!  
Hence our business name Done with PRECISION!
The only factor I could give them credit for is the serging thread was of good quality. However, their serging yarn was thinner gauge than our cotton serging yarn (which is probably why the serging looks sparse). 

The overall evaluation of the serging would be graded very poorly. Calling that a serging job is an insult to the people/businesses that offer binding services. Giving them a D- would be considerate of us. Not to say that we're always perfect. Although, our track history would show that we have had very few complaints since the start of business to the present day.

If you are going to spend good money on end capping a runner, make sure the serging they use to finish the job looks good. Accepting sloppy workmanship allows for them to continue to do such horrible work.

Over the past couple of weeks we have met many new faces!
We would like to thank everyone who has come in with binding needs:

Thank you to:
Alan , Bruce, Bob, Chris (or Kris), Becky, Karl, Kathy and Tony!!

All came in with different binding needs & left with a smile!

Have a great weekend, everybody!




 

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