Tuesday, February 22, 2011

Compliments Always Welcome!

Yesterday afternoon we received a phone call from a woman who had a carpet remnant that she would like to have either bound or serged. Primarily she was calling for a price quote. She was very happy to hear what our prices were because she had previously received a quote for almost four times the amount we charge!

Technically, that would be compliment number one:
*We offer top quality products at affordable pricing!

Furthermore, she had discussed that she really didn't know there was a difference between a binding application and a serging application until she read through our web-site! She informed me that our site was very detailed which helped her understand not only the differences between binding & serging, but also other options she had available to her!

Compliment number two:
*helping your potential customers understand the process & options available to them (without having to say one word)!

DWP Carpet Binding encourages anybody who is seeking binding services to ask as many questions as you need to until you fully understand what you will be paying for.  This helps to ensure you are getting more bang for your buck!

To Shirley in Weston, CT,
DWP Carpet Binding thanks you for your inquiry, but more so for the compliments you gave us during our phone conversation!

Today:
Our current projects are a serging job for a set of stair runners & replacing the fringe on an oriental area rug!

DON'T FORGET TO VISIT OUR WEB-SITE & ETSY STORE:
www.dwpcarpetbinding.com
http://www.etsy.com/people/KellyGreenCarpets

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