Tuesday, May 1, 2012

"...Kid Tested..." Better Business Bureau Approved!

   DWP Carpet Binding is absolutely thrilled to announce that we just recently received notice that we are approved for the Better Business Bureau accreditation. In the near future you'll start seeing the BBB seal of approval on all of our marketing tools. Which mainly consist of our web-site and this blog, but you'll still see it!

   Aside from making that exciting announcement, today I will discuss how you turn an 8-hour project into a 3.5-hour project. DWP Carpet Binding recently received in a HUGE custom project. I'm not joking when I say it was huge. It was a beautiful custom piece for a stairway landing that had a running length of 58 feet! DWP Carpet Binding was to serge all but two areas, where staircase runners would be hooking into the landing. 
Below you will see a diagram of what the job entailed.
Diagram installers used to cut custom piece to size.

As you can see on the page, the piece was so big that the running length had to be continued in the secondary half of the page. Now, I can't speak for Dan, but when we received this job in there was only one thing that crossed my mind:
[Cue Walt Disney's Pooh Bear, "Oh Bother."]
[Cue Walt Disney's Piglet, "Oh d-d-d-Dear!"]
Ok, so that's two things that crossed my mind. I didn't think that this project was going to be easy at all. I even cringed a little bit when I heard Dan tell the installer, "That is a seven to eight hour project, without exaggeration." 

Hey, in this economy, when there is work you take it and you are happy to have it! Although it was intimidating at best, we put our best two man team on it. Clearly that's a joke since we only have two people in house to do the work. We went to work on the big project. It required a lot of rolling back and forth, folding the carpet here and there in order to access certain sides or corners and a lot of focus. Every move had to be direct, yet delicate (as there were a few seamed areas that you can not mishandle).  

This custom size and shaped piece didn't even fit on our 28 foot work table. Well, the width did, but that's about it. What Dan and I did as a team was calculate our every move to avoid having to do extra/unnecessary work. When we finished one end, we rolled the 58 footer to the opposite end.
This is what that looked like:
Custom shape & size: upper hallway landing.
You can see the many jogs and cut-outs there are on this one end. The opposite end was not as intricate, yet it was similar. Every area you see a 90 degree angle, or a perpendicular side, is where we have to "relieve cut" the carpet in order for our serging machine to pass through the side. A "relief cut" (your vocab phrase of the day) is when you cut the carpet, then after you fabricate it with binding or serging, you re-glue the carpet back together. Most custom shaped pieces will require "relief cuts" in order to complete the fabrication process.

After 3.5 hours the project was completed! DWP Carpet Binding's team worked diligently to turn an 8-hour project into less time ... though, with a two man team, it only really deducted an hour away from the projected time of completion.

DWP Carpet Binding is happy to say we can turn these crazy custom pieces into fabulously fabricated finished carpets! As complicated or complex as wall-to-wall pieces or custom pieces may become, we knock 'em out of the ballpark every time. Sometimes it's just a matter of patience. Sometimes it's a matter of working smart, not hard, as some would say. In this case, this is exactly what the team did. Worked smart.

If you have custom pieces that seem "impossible" to fabricate, please consider sending it into DWP Carpet Binding for a professional and precise binding or serging job.

Now for a Customer "Thank You" Shout Out!
DWP Carpet Binding would like to thank:
Phil & Sandy
Linda
Mary
Kerri 
Mike
Mark 
Kevin 
Laura & Bruce
and last but certainly not least,
All of the customers who continue to use
 DWP Carpet Binding for all of their binding needs!

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